Return & Refund Policy
Last Updated: July 2026
At NEVARO, customer satisfaction is our priority.
30-Day Returns & Exchanges
Customers may request a return or exchange within 30 days of receiving their order.
Returned products should preferably:
- Be unused and in original condition.
- Include original packaging whenever possible.
- Include all accessories supplied with the product.
Non-Returnable Items
The following items are not eligible for return unless they are defective:
- Personalized or custom-made products
- Gift cards
- Final sale items
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Please include your order number and photos of the item to help us process your request quickly.
Refunds
Once your returned item has been received and inspected, approved refunds will be issued to your original payment method.
Processing times may vary depending on your payment provider.
Contact
Customer Support Email: